Information security, cybersecurity and privacy protection - Guidelines on personally identifiable information deletion

This document contains guidelines for developing and establishing policies and procedures for deletion of personally identifiable information (PII) in organizations by specifying:

- a harmonized terminology for PII deletion;

- an approach for defining deletion rules in an efficient way;

- a description of required documentation;

- a broad definition of roles, responsibilities and processes.

This document is intended to be used by organizations where PII is stored or processed.

This document does not address:

- specific legal provision, as given by national law or specified in contracts;

- specific deletion rules for particular clusters of PII that are defined by PII controllers for processing PII;

- deletion mechanisms;

- reliability, security and suitability of deletion mechanisms;

- specific techniques for de-identification of data.