Assessment service delivery — Procedures and methods to assess people in work and organizational settings — Part 1: Requirements for the client

This document establishes requirements and guidance for clients working with one or more service provider(s) to carry out the assessment of an individual, a group or an organization for work-related purposes. This document enables the client to base its decisions on sound assessment results.

This document specifies the requirements of the client with respect to:

a) the needs and rationale for using assessments;

b) the conditions under which the assessment will be used;

c) the decisions about the assessment approach together with the implementation and evaluation of assessment procedures and methods;

d) the required competence and professionalism of any person working under its control with a role in the assessment process;

e) the decisions about the access, use and storage of assessment results and subsequent reports;

f) organizational decisions related to the delivery of assessment services.

This document also specifies assessment approaches and procedures that can be carried out for one or more work-related purposes made by or affecting individuals, groups or organizations, including, but not limited to:

— employment-related decisions (e.g. recruitment, selection, devel