Assessment service delivery — Procedures and methods to assess people in work and organizational settings — Part 2: Requirements for service providers

This document establishes requirements and guidance for one or more service provider(s) in working with a client to carry out the assessment of an individual, group or organization for work-related purposes and to deliver quality assessment services.

This document addresses the requirements for the service provider with respect to, among other areas:

a) the choice, integration, implementation and evaluation of assessment procedures and methods in making recommendations to a client who has an assessment need, carrying out and delivering such assessments, and assisting the client in communicating with assessment participants and others;

b) the interpretation of assessment results and subsequent reports;

c) the collection, processing and storage of personal data of assessment participants and of assessment data;

d) ensuring the required competence and professionalism of any person working under its control with a role in the assessment process;

e) organizational decisions related to the delivery of assessment services.

This document also specifies assessment approaches and procedures that can be carried out for one or more work-related purposes made by or affecting individuals,